Friday, May 19, 2017

(Video) Be a Super Hero - Accelerate Turnaround Time for Provider Professional Reference Checks


Professional references are a key component to the credentialing effort as they offer the opportunity to attest to the current clinical competency on any provider making initial appointment, and or at the time of reappointment if new clinical privileges are requested.

The Joint Commission standards require a professional reference to address these six separate competencies:


  • Medical/Clinical Knowledge
  • Technical and Clinical Skills
  • Clinical Judgment
  • Interpersonal Skills
  • Communications Skills


Professional references often include reference letter(s), or written documentation (questionnaires) about the applicant from a peer (practitioner in the same professional discipline as the applicant) who has personal knowledge of the applicant.

Are you faxing your questionnaires or sending PDFs of the questionnaires to referencing providers in a email and asking them to send back their responses? How long does it take you to contact professional references for your providers and to get information back? Days? Weeks? How much time are you spending following up with these providers?

There is a better way! Accelerate turnaround time of reference questionnaires with Echo Survey.

Watch our latest video to see how you can automate professional reference checks in 3 simple steps.


Click here to learn more about how you can speed up your provider reference survey process or call us at 1-800-733-8737.


Tuesday, May 16, 2017

Are You A Provider Enrollment Specialist? We Need Your Input!

Traditionally, hospitals, healthcare organizations, and medical groups have viewed provider enrollment in health plans as a back-office function, lacking strategic importance. More recently however, a number of changes in the industry have caused this function to be viewed in a much more important light.



#1 - Hospitals, healthcare organizations, and large medical groups have employed providers in record numbers, taking on the responsibility of their credentialing and provider enrollment.


#2 - Credentialing and enrollment processes are woefully inefficient in light of current volumes and reporting demands.


#3 - Hospitals, healthcare organizations, and medical groups are actively seeking solutions that will improve efficiency and revenue cycle management.




Against this backdrop, for the past two years we have embarked on examining the current and changing environment for provider enrollment and the implications it has for hospitals, healthcare organizations, and medical groups. Collecting input from provider enrollment specialists like you to benchmark industry data and showcase important industry trends that affect your profession.

Once again, we are preparing our 2017 report on provider enrollment and can use your help. If you are a provider enrollment specialist with a hospital, healthcare organization or medical group, please take a few minutes to help us understand your role and the changes affecting provider enrollment within your organization.

Click here to take our survey. As a thank you, participants may choose to be entered into a drawing for one of two $250 Visa Gift cards.