Wednesday, March 15, 2017

Are Your Patient Care Areas Receiving Timely Provider Clinical Privileging Information?

Industry practice is to make information about what practitioners have been granted privileges - and the specific privileges that have been granted – available to patient care providers. When necessary, nurses’ stations, surgery scheduling and other patient care areas need to confirm a practitioner's privileges.  In the past, paper copies of privileges for each practitioner where sent to these patient care areas. Inevitability, these hard copies ended up being filed in big clunky binders.  A common problem that arises is how do you know that this is the most up to date privileging information?

Today, credentialing software exists that easily enables patient care providers to look up privileges electronically. It is the responsibility of the credentialing/privileging department is to make sure that the privileging information is current. When privileges are granted, the provider’s information should be updated so that current privileging data is available.

The responsibility of patient care areas is to access the privileging information as appropriate.  There should be a patient care policy that identifies how privileging information is accessed, when it should be accessed and what a patient care provider should do if it is identified that a practitioner intends to exercise privileges that have not been granted.  All of this should be covered during orientation for new patient care employees and as well as during annual updates.

In addition, it is likely that during and accreditation survey a surveyor will ask a nurse or surgery scheduler to demonstrate the method for accessing privileges and that is how the system will be determined to be effective - or not. Don’t get caught trying to explain the effectiveness of your privileging look up process. Make sure you have a robust system that is updated on a regular basis and tied to your organization’s credentialing system.

Echo’s Provider Privilege Lookup portal can eliminate the time-consuming copying and distribution of paper clinical privilege lists. Share real-time clinical privilege information with others in your organization that need access. Pages can be created with easy-to-use search capabilities (i.e. by physician or privilege). The information displayed is tailored to your exact specifications and may include physician photos, staff status or department.

Don’t get caught in an accreditation nightmare. Click here to learn more about updating access to your clinical privileging information.

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