Friday, May 19, 2017

(Video) Be a Super Hero - Accelerate Turnaround Time for Provider Professional Reference Checks

Professional references are a key component to the credentialing effort as they offer the opportunity to attest to the current clinical competency on any provider making initial appointment, and or at the time of reappointment if new clinical privileges are requested.

The Joint Commission standards require a professional reference to address these six separate competencies:

  • Medical/Clinical Knowledge
  • Technical and Clinical Skills
  • Clinical Judgment
  • Interpersonal Skills
  • Communications Skills

Professional references often include reference letter(s), or written documentation (questionnaires) about the applicant from a peer (practitioner in the same professional discipline as the applicant) who has personal knowledge of the applicant.

Are you faxing your questionnaires or sending PDFs of the questionnaires to referencing providers in a email and asking them to send back their responses? How long does it take you to contact professional references for your providers and to get information back? Days? Weeks? How much time are you spending following up with these providers?

There is a better way! Accelerate turnaround time of reference questionnaires with Echo Survey.

Click here to learn more about how you can speed up your provider reference survey process or call us at 1-800-733-8737.

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